TERMS AND CONDITIONS

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms of use, which together with the privacy policy govern the relationship with you in relation to this website. If you disagree with any part of these terms of use, please do not use this website. These terms of use were last updated on 31.01.2024. Your agreement to comply with these terms of use is indicated by your use of this Site. If you do not agree to these terms of use, you must stop using this Site immediately.​

1. Definitions and Interpretation

1.1 In these terms of use, unless the context otherwise requires, the following expressions have the following meanings: “Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, this Site.

2. Information about me​

2.1 I provide nutrition advice between the hours of 8am-9pm Monday to Friday. ​My standard working days are Monday and Tuesday, however, I will endeavour to respond to emails, phone calls and text messages within 72hrs.

2.2 I am regulated by the British Dietetic Association​​ and Health and Care Professions Council.

3. How to Contact Me

To contact me, please use the site contact form, or email me at rachelvallis@gmail.com. I am often not able to answer my phone.

4. Access to this Site

4.1 Access to this site is free of charge.

4.2 It is your responsibility to make the arrangements necessary in order to access this Site.

4.3 Access to this Site is provided on an “as is” and on an “as available” basis. I may suspend or discontinue this Site (or any part of it) at any time. I do not guarantee that this Site will always be available or that access to it will be uninterrupted. If I suspend or discontinue this Site (or any part of it), I will try to give you reasonable notice of the suspension or discontinuation.

4.4 The content of the pages of this website is for your general information and use only. It is subject to change without notice.

4.5 Neither I nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

5. Changes to this Site.

I may alter and update this Site (or any part of it) at any time.

6. Changes to these terms of use

6.1 I may alter these terms of use at any time. As explained above, your use of this Site constitutes your acceptance of these terms of use. Consequently, any changes made to these terms of use will apply to your use of this Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use this Site.

6.2 If any part of the current version of these terms of use conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. How You May Use this Site and Content

7.1 All Content included on this Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by me, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

7.2 You may access, view, and use this Site in a web browser (including any web browsing capability built into other types of software or app) and you may download this Site (or any part of it) for caching (this usually occurs automatically).

7.3 You may print one copy and download extracts of any page(s) from this Site for personal use only.

7.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from this Site must not be used separately from accompanying text.

7.5 Our status as the owner and author of the Content on this Site (or that of identified licensors, as applicable) must always be acknowledged.

7.6 You may not use any Content (saved or downloaded) from this Site for commercial purposes without first obtaining a licence from me (or my licensors, as applicable). This does not prevent the normal access, viewing, and use of this Site for general information purposes by business users or consumers.

7.7 You will supply full and accurate information to me and any clinician that I refer you to; and You will notify me promptly in the event you need to cancel or reschedule any appointments that you have made or I have made on your behalf.

8. Links to this Site

8.1 You may link to any page on this Site

8.2 Links to this Site must be fair and lawful. You must not take unfair advantage of my reputation or attempt to damage my reputation.

8.3 You must not link to this Site in a manner that suggests any association with me (where there is none) or any endorsement or approval from me (where there is none).

8.4 Your link should not use any logos or trademarks displayed on this Site without my express written permission.

8.5 You must not frame or embed this Site on another website without my express written permission.

8.6 You may not link to this Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

9. Links to Other Sites

9.1 Links to other websites may be included on this Site. Unless expressly stated, these sites are not under my control. I accept no responsibility or liability for the content of third-party websites.

9.2 The inclusion of a link to another website on my Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

10. Disclaimers

10.1 Nothing on this Site constitutes professional advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be obtained before taking any action relating to changing your diet.

10.2 I make reasonable efforts to ensure that the Content on this Site is complete, accurate, and up to date, but I make no warranties, representations, or guarantees (express or implied) that this will always be the case.

10.3 If you are a business user, I exclude all implied representations, warranties, conditions, and other terms that may apply to this Site and Content.

11. Liability.

11.1 To the fullest extent permissible by law, I accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) this Site or the use of or reliance upon any Content included on this Site.

11.2 If you are a business user, I accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.

11.3 I may provide interactive services which may include online consultations (interactive services). Where I do provide any interactive service, I will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used.

11.4 If users, in particular children, are at risk when they use my interactive services I will decide in each case what type of moderation to use in light of these risks. However, I am under no obligation to oversee, monitor or moderate any interactive service I provide on this site beyond the minimum levels set out by our regulators, and I expressly exclude my liability for any loss or damage arising from the use of any interactive service by a user in contravention of my content standards, whether the service is moderated or not.

12. Viruses, Malware, and Security

12.1 I exercise reasonable skill and care to ensure that this Site is secure and free from viruses and malware; however, I do not guarantee that this is the case.

12.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via this Site.

12.4 You must not attempt to gain unauthorised access to any part of this Site, the server on which this Site is stored, or any other server, computer, or database connected to this Site.

12.5 You must not attack this Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

12.6 By breaching the provisions of Parts 12.3 to 12.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities. Your right to use this Site will cease immediately in the event of such a breach.

13. Acceptable Usage of this Site

13.1 You may only use this Site in a lawful manner:

a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;

b) You must not use this site in any way, or for any purpose, that is unlawful or fraudulent; and

c) You must not use this Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.

13.2 If you fail to comply with the provisions of this Part 13, you will be in breach of these terms of use. I may take one or more of the following actions in response:

a) Suspend or terminate your right to use this Site;

b) Issue you with a written warning;

c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

d) Take further legal action against you, as appropriate;

e) Disclose such information to law enforcement authorities as required or as I deem reasonably necessary; and/or

f) Any other actions which We deem reasonably appropriate (and lawful).

13.3 I hereby exclude any and all liability arising out of any actions that I may take (including, but not limited to those set out above in Part 13.2) in response to your breach.

14. How I Use Your Personal Information

I will only use your personal information as set out in the Privacy Policy

15. Communications from me

15.1 If I have your contact details, I may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Site or to these terms of use.

15.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time.

15.3 For questions or complaints about communications, please contact me using the details above in Part 3.

16. Payment and Cancellation of appointments

16.1 You will be invoiced for your appointment/package at the time of booking. It is expected that you settle this invoice immediately. No appointment is confirmed until I am in receipt of your payment. Your appointment will be held for 24hrs from the issuing of my invoice. I cannot guarantee your appointment will be kept beyond this period without payment.

16.2 ​To ensure I can provide the best consultation service to all my clients, I operate on a 48 hour cancellation policy. To cancel or re-schedule a consultation please contact me; I will always use my discretion and try as best as possible to accommodate your requirements.

16.3 By undergoing a consultation with me you are agreeing to the terms and conditions of the cancellation policy. If you need to cancel with less than 48 hours notice for remote bookings then I reserve the right to charge the full fee. You shall pay all amounts due without exception as required by law​​.

16.4 As a small business, I am unable to work within the terms set out by insurance companies and have therefore made the decision to end my relationship with them. All payments must be made directly to me as set out in 16.1.

17. Law and Jurisdiction

17.1 These terms of use, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

17.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence.

17.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these terms of use or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.

17.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these terms of use or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.